Making up for lost time

The time between Christmas and New Year’s traditionally goes a bit wonky. Routines and schedules are discarded, it’s totally fine to wear your pyjamas all day, people start to forget what day it is. Hang on, is it not March 2020 any more?

Everyone seems pretty miserable at the end of this year. Covid prevalence is high and consumer confidence is low. Governments the world over have largely stopped prioritising the people’s welfare above the drivers of capitalist greed. We were always already on our own, but now it’s official. Staying apart didn’t much keep us together, did it? I have a lot of experience being miserable (and worse), so you’d think I’d be helping myself to an extra serve of gloom.

Except… I am happy instead. It’s been a large year, and a dream come true.

In June I uprooted my entire life and moved to regional Victoria, taking on the role of metadata team leader within an academic library. I went up two or three pay grades in one hit (depending on how you count them) and had to very quickly learn how to manage a team, remotely, during assorted lockdowns, doing work that ideally would have been automated several years ago. I’m not a natural manager, and this was very hard work. I was technically ‘of no fixed address’ for several weeks, living in a student residence with overactive smoke alarms, before moving into a delightful little cottage that I’m slowly filling with houseplants.

My six-month stint as a systems librarian has turned out to be incredibly useful in my current metadata role. To an extent systems work and metadata work are two sides of the same coin; systems shape how (meta)data is recorded, but metadata shapes how systems are used. Interestingly, a lot of the work done by the metadata team here was done by the systems team (ie. by me) at my old job (batch MARC uploads, Serials Solutions updates, global updates etc). I think this is partly because Sierra has much more robust capabilities in this area than Voyager, and partly because my team are trusted (and paid) to not break the database.

I inherited quite a lot of ‘this is how we do things, they’re different to how everyone else does things, we’re special’ processes. I don’t doubt these workflows were genuinely innovative about fifteen years ago. My section’s ingrained philosophies of data quality are really quite fascinating. I just don’t agree with them, or feel that these manual workarounds are necessary. Delightfully, my fellow team leader agrees, and the two of us have been working on a large project to overhaul our metadata sources and structures. It turns out she and I have highly complementary skillsets: I write the talks and she does the talking. We’ve been getting rave reviews from our director and the University Librarian. I can’t tell you what an incredible thrill it is to get that kind of positive feedback and institutional support from senior management. I want everyone to experience this.

My position had been vacant for eighteen months before I joined, thanks to an ill-timed departure, a subsequent pandemic hiring freeze and multiple attempts at recruitment. The team had been largely running on autopilot, and I think some of the wider library had forgotten what a metadata team leader is, or should be. It’s been interesting getting a sense of what other people think my job is. I look forward to re-envisioning metadata work, implementing some long-overdue structural change before taking a closer look at how we can radically improve our corpus, while working closely with other areas to make our data work for them.


Because my paid library work now takes up 120% of my brain, my unpaid library work has taken a backseat. I only wrote a handful of blog posts, as GLAM Blog Club wound up due to lack of interest, and my attention was very much elsewhere. I think the biggest-impact post was probably ‘Libraries are for everyone! Except if you’re autistic’, which I wrote in February after a run-in with some awful library directors (one of whom I used to work for). If they think managing neurodiverse library workers is hard, they should try being one! Being an autistic team leader is even harder! I came across the anonymous blog Managing Whilst Autistic on my travels, which I’m hoping will uncover more advice on how to harness my strengths.

I also didn’t do any talks this year! Woohoo! Unless you count the impromptu talk to the entire library about ditching Dewey, oops. I think the bolded line on my About page stating ‘Please don’t ask me to do talks’ might have had something to do with it. It was great not being stressed about upcoming public speaking. Written pieces are more my thing. I also finished up on the VALA Committee after two years of contributing practically nothing (in my defence, I was very unwell for almost all of that time) and continued as Information Officer for ACORD, the ALIA Community on Resource Description.

I continued my streak of not finishing a single book this year (whatever! I’ve been busy) but I did start several excellent books, including The Flip by Jeffrey J. Kripal (seriously, read this book) and Anchored by Deb Dana. I also positively inhaled the ABC series Back to Nature, ostensibly about the great Australian outdoors, but really about the deep and continuing history of this continent, guided by First Nations land-carers.

So many of us have experienced close personal loss this year. I keep forgetting that this technically includes me: my estranged father died suddenly at the end of July, aged fifty-nine, apparently from a heart attack. I felt many complex things upon learning of his death, but sadness was not one of them. I felt angry, happy, resentful, bitter. Mostly I felt deeply liberated. I’m glad he’s dead. People don’t really know how to respond to that.

This year has been a lot but it’s also been the happiest year of my life. I am doing so much better here, closer to friends, in a healthier and more secure environment, with a more helpful therapist, hundreds of kilometres away from everything that sought to destroy me. I am acutely aware that most people have not been nearly as fortunate as I have. I feel like it’s becoming almost impolite to talk about how well I am now, in the face of so much misery and suffering and institutional indifference. Hundreds of people at MPOW lost their jobs this year. Everyone in Victoria has spent months in lockdown. We are all traumatised. We are all over it.

And yet… I have learned to focus on what I can control. I can enjoy my job, and my houseplants, and the sunshine. I can be a hermit in paradise. I can actively choose not to mask my autistic traits (it turns out). I don’t have to contort myself into something I think other people will like and fail miserably. I don’t have to read the news every day (it’s always the same news, but it’s also the wrong news, distracting us from the real crises).

My goals for the last few years have been along the lines of ‘try not to die’ and ‘go outside more’. I’m comfortable ticking those things off my list now, but I’m not yet sure what my new goals will be. Perhaps maintaining what I already have can be a goal in itself. It’s okay to make up for lost time.

Beyond ‘Ditch Dewey’ in the academic library

An old 90s television displaying a blue screen, set in front of a red brick wall

‘Why don’t we just ditch Dewey?’

Well, why don’t we just. After all, it’s a fair question, provocatively asked by a client services librarian at a session of our week-long end-of-year zoom gathering. My heart sank. Of course somebody asked this. A fellow colleague cheekily posted in the zoom chat ‘Your time to shine, Alissa!’ I can’t recall ever meeting him properly, but I guess he knew who I really was? I could see the University Librarian about to respond, as the Q&A portion of the hour was intended for the library executive, when suddenly I found myself interrupting, unmuted, to over a hundred people:

‘Uh, could I just say something here?’

With approximately zero seconds notice I ad-libbed five or so minutes of explanation around this idea, having entirely forgotten to put my camera on. My hands were shaking by the end of it. Surprise public speaking is really not my thing.

Here’s a much fuller version of what I think I said, with some added points that I only thought of after a strong peppermint tea and some chillout time with my fern collection. I know my comments were recorded for an internal audience but I’m deliberately not going back and listening to them! While I’m not a classification expert, I have spent many years agitating for more critical attitudes to this work, and I am the metadata team leader here, after all. If anyone was going to give a (decent) answer to this question, it was gonna be me.

Smart move, loser. Now you’re gonna have to say something!

Shut up, brain.


These days, ditching Dewey is no longer an outrageous, unthinkable suggestion. Only 19% of American academic libraries were found to be using DDC in 2018, with that number steadily dropping. The biggest problem now is what to replace it with. If there existed a better classification system for generalist academic libraries like ours, chances are someone would be using it already. I could spend my entire career devising something better and still never be finished – and it’s not like OCLC are resourcing this work for DDC anymore. The only other system in wide use in Australia is Library of Congress Classification (LCC), which isn’t exactly a better option. It encodes the biases, perspectives and priorities of the United States government, just like LCSH does, and why would we want that in our library? The nexus of classificatory power is located far, far away from us, when it needs to be right here. LCC has a tendency to historicise Indigenous peoples—that is, place everything about them in the history section, as if they have ceased to exist entirely—and encodes archaic and offensive perspectives on topics as diverse as Arabic literature and the geography of Cold War-era Eastern Europe.

Genrefication isn’t really an option for academic libraries. Our collections are designed for serious research and study, not recreational reading or other types of lifelong learning; whimsical genres are largely inappropriate for an academic setting. Besides, even public library genrefication projects, such as the one at the flagship branch a stone’s throw from my office, are often built on Dewey’s foundations; the books are shelved in distinct genres, yet continue to use a DDC number as a shelfmark, meaning the substrate logic remains the same but is made impenetrable to a casual browser. It makes the browsing experience more frustrating, because you no longer have the granularity of Dewey to guide you, only a broad category. Academic library users are typically quite focused in their browsing. We couldn’t just say ‘here’s the economics section’ and leave them to it—we need the kind of granularity only a formal classification system can provide.

Our print collections have been largely unavailable for browsing for the best part of two years. We’ve been doing distance education for decades and have a large and growing cohort of exclusively online students. It’s not like a lot of people are actively browsing our physical collections right now. Also, reclassifying an entire print collection fills me with dread! My team of 1.6 FTE are nowhere near resourced enough for such a enormous undertaking – physically retrieving, reclassifying, restickering and reshelving every single print book in our branches would take months and involve huge amounts of work. We just don’t have that kind of capacity.

Besides, is large-scale reclassification truly the best use of my team’s limited time and considerable talents? I feel like there are more immediate and more focused things my team and I can do to improve the cultural safety of our metadata. We could be adding AUSTLANG codes and AIATSIS subject headings to our First Nations materials, overlaying records from Libraries Australia that already feature this data. We could work to contextualise offensive and culturally unsafe depictions of First Nations topics, adding content warnings where necessary. We could work with our Indigenous knowledges institute and our colleagues in the Archives to apply Traditional Knowledge and Biocultural Labels for materials we collectively hold, ensuring their provenance, protocols and permissions are clearly documented.

I had a conversation with one of our liaison librarians and her boss a few weeks ago about her campus library shelving First Nations Dreaming stories in 398.2, the myths and fairy tales section. The juxtaposition of core cultural and religious texts with lightweight children’s stories is manifestly inappropriate; the former’s continued placement here, in spite of clear DDC instructions to the contrary since 2003, is a damning indictment of the cultural incompetence of library cataloguers.1 My liaison librarian colleague mentioned this situation in the zoom chat—I suspect it was a surprise to many of our colleagues, including the University Librarian. I responded after I had finished speaking with ‘Absolutely – I look forward to fixing this next year’. I was going to do it anyway but it’s nice to have senior management buy-in for these things 🙂

The Dewey Decimal Classification was designed by a particular man, at a particular time, in a particular place, with a particular collection and for a particular audience. His notoriously questionable values and those of the classification system that bears his name are, by and large, not those we share today. But who is ‘we’? Who gets to put books where? Whose values are encoded and embodied in the placement of books on shelves? What values would our institution like us to project in our physical and digital spaces? What about the multitude of value systems that our students and researchers bring to those spaces? How do we represent such multitudes in a linear shelf arrangement? Should we even try?

Don’t get me wrong, colleagues: I am all in favour of doing classification differently. But please don’t underestimate the difficulty and the sheer amount of work involved. It’s not as simple as just ‘ditching Dewey’.


At this point I ran out of courage and trailed off. The University Librarian, who I get the impression chooses their words carefully, said nothing for a few agonising seconds before inviting a question from another audience member. I had noticed them listening intently as I spoke. I hoped they didn’t mind me interrupting.

Two days later, in another session of our week-long end-of-year zoom gathering, the conversation turned to the ethics of AI, and how systems reflect the biases and perspectives of the people who build them. The UL remarked that the discussion really went to the heart of critical librarianship—recognising that the library profession also has a long history of perpetuating all sorts of biases and harms in our work. And I just about fell off my chair.

Was this real? Did I really work in a library where the University Librarian not only uses the phrase ‘critical librarianship’ in front of the entire staff but makes a point of actively living those values? Did I really hear the directors echo those comments and agree that perhaps it’s time to reconsider our classifiation practices? Did I really hear the UL namecheck me twice in the closing session, for both my colleague’s presentation on our project to fix our batch file loading processes and also for my impromptu Dewey comments? Did I really say all that in front of everybody?!

Truly I feel like I’m working in paradise. It’s one thing to blurt out my Big Metadata Feels in response to a question that wasn’t even directed at me, but it’s quite another for my senior management to embrace these ideals, making a point of publicly supporting the work I do and the things I am so passionate about. Hearing ‘critical librarianship’ out loud at work has just about made my year. Every day I am so grateful to be here. I can’t wait to make good on this promise.


  1. I did not say this part out loud. 

Classifying autism spectrum disorders in DDC, LCC and NLM

Everyone, justifiably, wants to see themselves reflected in their library’s classifications. But the two major classification systems used in Anglophone libraries—Dewey Decimal Classification (DDC) and Library of Congress Classification (LCC)—as well as the (American) National Library of Medicine classification (NLM) have a long history of reflecting the biases, perspectives and limits to knowledge of the times and spaces they were first devised. Sometimes small aspects are updated, but structural biases are baked in, and far harder to fix.

The following outlines the treatment of autism spectrum disorders in these three major classification systems. None of them are sympathetic to the neurodiversity movement, and range from the benign to the downright offensive. It’s an insight into the history of social and medical attitudes toward autism, but a classification system is not the right place to be storing that history. I wish we could move with the times.

Dewey Decimal (DDC)

Works on the medical aspects of autism are classed at 616.85882, under ‘Intellectual disabilities; developmental and learning disorders’. This is how the medical establishment sees us, so therefore this is how Dewey sees us. The broader number 616.8588 sits between factitious disorders (including Munchausen syndrome) and ADHD, and is itself part of a grab-bag of socially-marginalised disorders at 616.858 that also include personality disorders, gender-identity disorders and ‘disorders of impulse control’. Can’t say I love this particularly pathologised perspective—and that’s even after looking the other way at ‘Diseases’!

The scope note reads: ‘Class here comprehensive works on pervasive development disorders’, with a note for PDDs other than autism to be classed at 616.85883. This echoes the DSM-IV and ICD-10 (that is, a previous) approach to autism, which classed autism as one of five pervasive developmental disorders. The DSM-5 and ICD-11 moved to using the term ‘autism spectrum disorder’, encompassing a range of autistic traits and severities, including those previously categorised as Asperger’s syndrome. Asperger’s is classed at 616.858832, but as this term is no longer used, I imagine the call number will eventually fall out of use as well.

WebDewey notes that the class number for autism changed with DDC edition 22, published in 2003. Previously autism was classed at 616.8982, as… a subtype of schizophrenia. I gotta admit, this was news to me too. Autism was once considered a form of childhood schizophrenia; while WebDewey doesn’t tell me when a class number was first introduced, I’m guessing this dates from around the 1960s or 1970s. It could be worse, for sure, but it could be a lot better, too.

A class number for the social aspects of autism was harder to find. WebDewey returned no results in the 300s for the search term ‘autism’, but returned two strong suggestions for the search term ‘developmental disabilities’: 305.9085 for works on autistic people ourselves, and 362.1968 for social services to autistic people. The term ‘developmental disabilities’ doesn’t exactly reflect how I see myself, but I’m very aware these schedules were not designed with low-needs autistic people in mind.

Library of Congress (LCC)

Until recently autism had only one LCC call number: RC553.A88, under ‘Internal medicine—Neurosciences. Biological psychiatry. Neuropsychiatry—Psychiatry—Specific pathological states, A-Z—Autism. Asperger’s syndrome’. I must admit, ‘specific pathological states’ is a more polite descriptor than I had expected to see in LCC—I don’t entirely hate it. Being a straight A to Z list it sits between ‘Auditory hallucinations’ and ‘Cognition disorders’.

Library of Congress cataloguer Netanel Ganin recently wrote about his efforts to address this absence, reinterpreting a call number range in the social sciences, HV1570, to include the social aspects of autism spectrum disorders. This accords with the treatment of other disabilities, such as blindness and deafness, whose medical aspects are classed in R and social aspects in HV.

Netanel notes that the full hierarchy of HV1570 (‘Social pathology. Social and public welfare. Criminology—Protection, assistance and relief—Special classes—People with disabilities—Developmentally disabled’) is not without its problems, as LCC can’t help pathologising autistic people as needing ‘protection, assistance and relief’ and most medical literature regards autistic people as being developmentally disabled, which also explains its preponderance in DDC. This class number is, however, an improvement on LCC medicalising the entirety of the autistic experience.

As an autistic cataloguer I applaud Netanel’s work in this area to help books find their most appropriate home in the LCC schedules, and to make the best of a bad system.

National Library of Medicine (NLM)

Sadly, NLM classification is the worst of the lot. Here, autism doesn’t even warrant listing under its own name, instead being lumped under ‘Pervasive child development disorders’ and classified with ‘Schizophrenia Spectrum and Other Psychotic Disorders’, at WM 203.5. The number for autism sits between schizophrenia and neurocognitive and perceptual disorders.

In a rare act of classificatory transparency, NLM schedules are full of ‘[This number not used]’ where a call number has been removed and its subject classified elsewhere – unfortunately, between the Cutter number and the see reference text, one can often surmise which archaic or offensive words or concepts were previously listed.

Unlike DDC, NLM continues to encode the discredited view of autism as a form of childhood schizophrenia by choosing WM 203.5, instead of an unused number in the WM 200s. Yet as medical understandings of autism spectrum disorders have grown and improved, their classification here remains stuck in the 1950s. It’s also very strange that a call number relating to child development disorders, a diagnosis typically made in, you know, childhood, is specified for works relating to adults only.

Adding ‘spectrum’ to the broader category doesn’t change which individual disorders are collocated with each other. Nor does it change the overall message that sends. Am I supposed to be grateful that autism isn’t classed as a mental illness, or an intellectual disability? I would have expected NLM to be more in line with the classification decisions made by the DSM and ICD, but instead they’ve changed a dressing instead of closing an open wound. I hope they will reconsider this classification in future.

Under new management

‘Congratulations – three months have passed! Time to check in and reflect on how things have been going,’ chirped the automated email. I looked over to the taskbar calendar for confirmation. Seriously? Already? I swear I only just got here.

It has been a very large three months. I spent the first month living in a highrise student residence, an experience I had mercifully skipped during my undergraduate years. It got very old very quickly, especially when the fire alarm went off three times in 24 hours (2am, 2.30am and 6pm) and lockdown meant I was confined to an apartment with a revolving door of total strangers. I couldn’t get out of there fast enough. It was a place to stay, but not a place to live. Especially at my age.

I finally found a permanent place to live after weeks of furious searching, a lovely older place in a nice part of town. A bigger house than I really need, but my rental budget goes a lot further here, and I decided after years of existing in a crappy shoebox flat that I wanted to live somewhere nice. Especially if I was going to be home all day.

People around here are fancy, but friendly. Friends had promised to help me move in, but lockdown forced them to cancel. I need another pair of hands to put the bedframe together, so I’ve been sleeping on a mattress on the floor. I also don’t have anywhere for visitors to sit. Probably just as well there aren’t any.

I was warmly welcomed into my new job, a delightfully non-toxic environment where for the first time in my career I feel my role ticks all the right boxes. I have plenty to do, but also a lot more agency over how I do it. I have supportive colleagues and a library-wide culture of deep care, for each other as well as the service we provide. I don’t have time to be bored, or to muse about how I would do things differently. I’m too busy actually doing them.

Every day here is a learning experience. I’m learning a whole new library management system, which is great in some ways and frustrating in others, as well as new and better ways of sourcing, processing, loading and maintaining bibliographic records. Most importantly, I’m learning how to manage a team—and do so remotely. (It’s fucking hard.) I recently farewelled a team member after 35 years of devoted service. I’ve never met her in person.

I see another human being in the flesh once a fortnight, for a masked-and-distanced lunch in the park. She’s the only person I knew in greater Geelong before I moved here. I am thankful for her company. I wish it weren’t all I had.

Like so many others in Victoria I feel myself languishing, watching the days flick from one lockdown to the next, not daring to raise hope for when I might see my friends again—the friends I moved here to be closer to. For me the difference between lockdown and not-lockdown is one of small tradeoffs; I can pop into the office to use the photocopier, but shopkeepers harass me more often for papers proving I don’t live in Melbourne. They expect to see a driver’s licence, which I don’t have, so instead I now carry my lease agreement everywhere. It’s getting a bit tiresome.

Here I continue the reclusive life I moved interstate to escape. I’m very used to being a shut-in who doesn’t leave the house and whose friends all live elsewhere. It makes the present more tolerable in some ways, but it’s hardly the dream I had looked forward to for so long.

And yet I am the happiest I have ever been. Despite our current troubles (and those of the organisation I now work for), I have more to look forward to here. I feel more settled and ready to do good things. I am no longer routinely plagued by horrific anxiety—I really don’t miss that—and there is more sunshine and nice old houses to look at. Plus everything is cheaper here. Even therapy.

It’s good to be here.

The strangest dream

A cloudy sunset through rain-streaked glass, looking out over Geelong West from the eleventh floor of a high-rise student residence, July 2021. Photograph by the author

I walked into the fancy grocer’s the other day and heard the shop radio playing a familiar song. You know, the football song. ‘I followed orders / God knows where I’ve been / but I woke up alone / all my wounds were clean / I’m still here / And I’m still a fool for the Holy Grail.’ Guess I’d better learn how football works. It’s that kind of town.

It’s been a few weeks since I uprooted myself from the only city I’ve ever lived in, quit my job at a prestigious but thoroughly miserable institution, said goodbye to my family and acquaintances, relocated interstate, and took up a new position as the metadata team leader at a regional academic library. I am beyond exhausted. I have never worked so hard, been to so many meetings, been welcomed so warmly, read so much documentation, been paid so much money, forgotten so many mealtimes (oops). But I have also never once regretted coming here. Moving to Victoria is the best personal and professional decision I have ever made. I hoped it would be. It’s been a long time coming.

My new job is a rare breed: a specialist metadata librarian, leading a team of specialist metadata librarians. Our work has changed significantly in the last couple of decades as academic libraries pivot to e-resources, where boutique item-level cataloguing has been largely replaced by scaled-up data enhancements (I almost wrote ‘enchantments’ here, and look, we are data wizards). The library’s priorities neatly line up with my own: ethical and culturally safe resource description, bibliographic identity management and other forms of authority control, untangling knotty workflows and making the most of our labour. I love working somewhere that cares this much about data quality.

I can’t believe how nice everyone is here. It’s like the whole library is structurally lovely. The ghosts of past experience tell me that I will surely regret this comment, but there are a lot of people at MPOW who have been there for decades—not because they’re unemployable elsewhere, but because it’s a genuinely nice place to work. I’ve had pockets of niceness in other jobs (including the last one), but this really is the first time I’ve experienced such an entirely warm, friendly, welcoming, functional, healthy workplace, amplified by strong, transparent, accountable senior leadership. It’s unreal. It’s amazing. I can’t believe I’ve been missing this all my life.

Some bits are proving as challenging as I expected, particularly the whole team leading thing. I had never managed so much as a sausage sizzle before I started this job, plus it’s not like I came with a lot of people skills built-in. Some of you might be asking ‘But how did you get a supervisory role with no supervisory experience?!’ (and, honestly, same) but I do know that I was hired partly for my technical skill, and partly because I seemed like someone who could learn the other stuff and contribute positively to team culture. I’ve had enough bad managers to know I never want to be like them, but I also have lots of support from my boss, my peer mentor (never had one of those before, it’s great) and my team. I hope I can do okay.

(I was astonished to learn that this blog already featured in my team’s professional reading list on our wiki. Hi team!)

I know this job isn’t the Holy Grail and my vocational awe is probably showing, but it really does feel like I’m living a dream. I think it will feel more real once I find somewhere to live (surprisingly difficult!) and start delving more deeply into the long list of projects that have awaited my arrival. This position had been vacant for close to eighteen months throughout Covid and Victoria’s extended lockdowns. There’s a lot that could use my attention. I can’t wait to get stuck in.

I’ve spent a lifetime trying to get my hands on this thing. I can’t believe I made it here. I can’t believe this is real.

Don’t dream it’s over; or, A return to cataloguing

A double rainbow joins the National Book Church™ and the National Science Temple™ against a backdrop of dark clouds, November 2018. Photograph by the author

A handful of Wednesdays ago I quit my job at a mildly prestigious library that shall remain nameless, after just over three years of employment. I wore my favourite cataloguing-themed t-shirt to work, bought one last book with my staff discount at the bookshop, and treated myself to a final helping of bain-marie slop at the cafeteria across the road. It still doesn’t seem entirely real that I’ve left. I still had so much to do.

The last six months have been the happiest and most fruitful of my entire career. I’ve absolutely loved being a systems librarian. I’ve had great fun crafting Access queries, running Perl scripts, devising Excel macros and more, while running complex data reports and conducting bulk data edits for business areas. I learned a heck of a lot about how data and systems work together (or not). But more than anything I’ve really loved my team. They’ve been wonderful people to work with, and I wish them every success.

I was a little surprised by how much time I spent saying ‘thank you’ during my last week. I’m not sure I expected to feel quite so grateful at the conclusion of my time there, but I guess I had a lot of complex feelings about the whole thing. Besides, it turned out I had a lot of people to thank: my wonderful boss Julie, my colleagues Sue and Brad, my director Simon, my previous director Libby, my old boss Cherie, good people like Ros H and Ros C and Catherine.

I wanted to finish that job feeling like I achieved something of lasting value. Instead I settled for starting something that will outlive me and hopefully become standard practice. Sure, helping implement a new service desk ticketing system was useful from an internal workflow perspective, but it’s not quite what I went there to do. Instead I called a meeting with a bunch of managers (well, my boss called it for me) to highlight several pieces of egregiously and systematically racist metadata in our catalogue, mostly relating to Indigenous Australians. Some of the old subject headings hadn’t been updated to the current terminology, while other headings should never have been in our catalogue in the first place. I outlined how my team could remediate these problems, but some policy decisions needed to be made first—ideally by those attending the meeting.

It’s a shame this meeting wound up happening on my last day. But the looks on the faces of my Indigenous colleagues convinced me I was doing the right thing. These terms should have been nuked from the catalogue twenty years ago, but the next best time to do that is now. I kinda felt like this shouldn’t have been up to me, a systems librarian, telling a roomful of people who all outranked me how to fix a data problem. But it needed doing, and I was in a team that had the technical ability to make the necessary changes. I regret that I won’t be around to see them happen.

Shortly after this meeting my director Simon was regaling us with an anecdote about longitudinal datasets; he has a background in statistics and often compares library metadata to things like the HILDA survey. But the key difference is that while HILDA’s questions and expected answers have changed over time in a discrete fashion, making it easier to see where such changes have occurred, library metadata corpora are a total mismash of standards and backgrounds, with each MARC field potentially having been added at a different time, in a different socio-cultural context, for a different purpose. Metadata librarians are grappling with the ongoing impact of data composition and recording choices made decades ago. We have virtually no version control (though it has been suggested) and little holistic understanding of our metadata’s temporal attributes. It makes retrospective #critcat efforts and other reparative description activities a lot harder, but it also hinders our ability to truly understand our descriptive past.

I was pleased to end my time there on a constructive note. But like I said, I have a lot of complex feelings about the last three years. I started out being one of those bright-eyed and bushy-tailed new professionals who didn’t have a whole lot else going for her, wanting to prove her passion and devotion to her dream job by working herself to death, thinking that maybe her job would start to love her back. Please don’t do what I did. I might not have realised at the time how harmful this mindset is, but I also did not realise that I deserved better from an employer. Whenever I think about my time there—barring the last six months—I can’t shake these feelings of deep unhappiness. I feel like I was thrown in the deep end right at the start and spent years desperately trying not to drown. I started thinking nobody would care if I did drown. I was lucky that the restructure threw me a life raft, but the damage was done.

Happily, I have much more to look forward to now. After a pandemic-induced false start I’m finally fulfilling a lifelong dream to move to Victoria, to be closer to friends and forests, and to take up a role as a metadata team leader at a regional academic library. Professionally I feel like I’m returning to my metadata spiritual home, and I like having the word ‘quality’ in my new job title. The ‘team leader’ part is slightly intimidating though—I have no supervisory experience whatsoever (and they know that) but it’s something I’m very keen to do right. Everyone I’ve met there so far has been really lovely. I can’t wait to start next week.

I’m glad to be ending this rather turbulent chapter of my life and beginning a new, hopefully calmer one. I took this job for many reasons, but I keep coming back to the potential I sensed in it. There’s so much possibility here. It’s very exciting.

Cataloguing the songlines

You know what? I feel like we don’t talk enough about the structure of metadata. We’ve been talking a fair bit in recent years about offensive subject headings, inappropriately-used call numbers, for and against demographic details in name authority records. But my time as a systems librarian has reignited my deep interest in library data structures. Learning to write SQL queries and structure data in my head like our ILS does (that is, idiosyncratically) has meant I now spend most of my work days staring at spreadsheets. And I’ve started to wonder about some things.

How do our data structures and systems shape our data? How do MARC principles, informed by Western ways of knowing and speaking, influence our understanding and description of the books we catalogue? What biases and perspectives do our structures encode, perpetuate and privilege?

Consider the book Songspirals: sharing women’s wisdom of Country through songlines, joint-winner of the 2020 Prime Minister’s Literary Awards non-fiction category. The book is credited to the Gay’wu Group of Women, a collective of four sisters and their daughter from Yolŋu country in north-west Arnhem Land, Northern Territory, and three ŋäpaki (non-Indigenous) academics with whom they have collaborated for many years. The book is told in the sisters’ voice, sharing women’s deep cultural knowledge and wisdom through five ‘songspirals’. Settler Australia might know these as ‘songlines’, a term popularised by Bruce Chatwin in his 1987 book The Songlines, but as the Gay’wu Group writes,

In this book we call them songspirals as they spiral out and spiral in, they go up and down, round and round, forever. They are a line within a cycle. They are infinite. They spiral, connecting and remaking. They twist and turn, they move and loop. This is like all our songs. Our songs are not a straight line. They do not move in one direction thorugh time and space. They are a map we follow through Country as they connect to other clans. Everything is connected, layered wth beauty. Each time we sing our songspirals we learn more, do deeper, spiral in and spiral out. (p. xvi)

A collective author like the Gay’wu Group of Women sits uncomfortably within Western resource description paradigms. Does RDA consider them a person, family or corporate body? Would MARC enter them as a personal name (100) or a corporate name (110)? Why are these my only options? Why are groups of people considered to be ‘corporate bodies’? Why are ‘families’ limited to those who share a surname?

I borrowed Songspirals from my local library a few weeks before I delightfully received a copy as a birthday present. Their new, shiny catalogue distinguishes one author from the rest, mirroring the main-versus-added-entry choice MARC forces us to make, but I was puzzled to find their choice of main author was one of the seven, Laklak Burarrwaŋa. Her name was misspelt as ‘Burarrwana, Laklak’, missing the letter eng ŋ, which represents a ‘ng’ sound in Yolŋu Matha. (This letter is not commonly found on a standard keyboard, and so Laklak’s surname could also be acceptably spelt ‘Burarrwanga’.) Did this record originate in a system incapable of supporting quote-unquote ‘special characters’? Was it originally encoded in MARC-8, which appears not to support the letter ŋ? Did a cataloguer misread the letter? Or could they simply not be bothered?

It’s a questionable choice of main entry, as the Gay’wu Group of Women are prominently credited on the cover, spine and title page as the book’s author. But knowing the history of cataloguing as I do, I suspect I know why this choice was made: an old rule from AACR2 preferred personal names over corporate names for main entries, as explained in this heirloom cataloguing manual from 2003. Corporate bodies were only treated as main entries in limited circumstances, largely relating to administrative materials, legal, governmental and religious works, conference proceedings (where a 111 conference main entry was not appropriate) and for works ‘that record the collective thought of the body (e.g. reports of commissions, committees, etc.; official statements of position on external policies)’. It’s a fascinating and bizarre set of proscriptions. At no point does the manual explain the logic or context behind these rules. They are simply The Rules, to be broken or ignored at the cataloguer’s peril.

I never learned AACR2 so this convention has never made much sense to me. But I can easily imagine an elder cataloguer examining this book and going ‘hmm, the Gay’wu Group of Women don’t fit into any of the corporate body main entry rules that AACR2 burned into my brain, the members are listed individually by name on the title page, I’ll pick the first name as the main entry’ and entering Laklak’s name almost by rote. I don’t think any Australian libraries still use AACR2, but old habits die hard. It’s ridiculous that we still have to think about these things. Don’t cataloguers have better things to do than contort our data into antique data structures?


The DDC call number, 305.89915, is a catch-all for ‘books on Indigenous Australian societies’ irrespective of topic. All kinds of books end up here: Singing Bones on ethnomusicology in Arnhem Land, Sand Talk on philosophy across the continent, Surviving New England on the Anaiwan genocide. I suppose I should be grateful Songspirals wasn’t classed in 398.2049915, the number for Aboriginal Australian ‘mythology and fairy tales’. But this book is truly interdisciplinary, transcending Dewey’s rigid classes of knowledge and encompassing all corners of the Yolŋu lifeworld. In DDC logic, it makes sense that this book would be classified in an interdisciplinary place. I guess I’m just tired of seeing 305.89915 used so indiscriminately. It doesn’t help that the -9915 suffix encompasses the entirety of Indigenous Australia, with no further enumeration of specific nations or groups.

What if… we stopped choosing only one number? What if we routinely classed multiple copies of books in multiple places? A copy in history, another in the social sciences, a third in music? What if those weren’t even the categories? What if our classification system were a spiral, with multiple lines of intellectual inquiry reaching out from a core of knowledge, instead of our current linear system of ascending numbers? I wonder where the Galiwin’ku Library would place this book, having replaced their simplified DDC with a more culturally intuitive arrangement. Perhaps we should follow their lead.

The item part of the spine label, ‘BURA’, reflects the initial choice of Laklak Burarrwaŋa for main entry. The practice of including the first three or four letters of the main entry, or otherwise constructing a Cutter number, for a spine label theoretically ensures that each physical item in a given library has a unique call number. Meanwhile the ‘CUL’ at the top stands for ‘Culture and society’, part of this library service’s continuing effort to genrefy its collections. Some branches (including my local) are still arranged in Dewey order, while others are grouped more thematically. It’s been this way for years. I kinda like that they haven’t picked one yet. It keeps things interesting.


Disgruntled with my local library’s cataloguing and the state of things in general, I next interrogated the Australian national union catalogue, Libraries Australia, which is now part of Trove. There are seven records for Songspirals in the database, two for the ebook and five for the paper book, collectively held by over 160 libraries across Australia. I’m not surprised to see so many records; Libraries Australia’s match-merge algorithm is notoriously wonky and often merges records incorrectly, which are a massive pain to sort out. I’d rather a dupe record than a bad merge.

The source record used by my local library appears to have been updated since they acquired the book, though the seven LA records can’t quite agree on whether Songspirals is one word or two (the text of the book spells it as one word). Pleasingly, Gay’wu Group of Women are now the main entry in all seven records (as a 110), although one uses the questionably inverted form ‘Women, Gay’wu Group of’. Some records list all eight women’s names in a 245 $c statement of responsibility field, while another lists them in a 500 general note field. Only one record gives each contributor a 700 added entry field, with the surnames painstakingly inverted; we can safely assume none of the contributors had name authority records created.

MARC makes this more complicated than it needs to be. Systems often can’t index names that aren’t in 1XX or 7XX fields. Perhaps name authority records could be automatically created, or close name matches proactively suggested? Could systems embed named-entity recognition, a form of AI, to extract and index names wherever they appear in a record? (One record spells Burarrwaŋa two different ways, neither with the letter ŋ. These kinds of simple errors don’t help.)

Five records misspell the collective authors’ name as ‘GayWu Group of Women’, without the glottal stop and with a capital W, which seemed a curious mistake. I refused to believe that every single cataloguer who touched these records had blithely gotten this wrong, so I wondered if a system had forced this error. Two other records included the glottal stop, confirming LA systems could handle these characters, while a peek in the LA Cataloguing Client showed that this was a data error and not a display error in the LA search interface. While poking around the backend I noticed that all five misspelt records had at some point been through the WorldCat system, evidenced by various OCLC codes in the 040 field. Could this be an OCLC system problem? I don’t know for sure, but it warrants a closer look.

Several cataloguers went to the effort of including AUSTLANG codes in their records for Songspirals. Three records include a code for Yolŋu Matha in the 041 #7 language field, but only one record has a correctly-formed code, N230. The others have ‘NT230’, which is likely an overcorrection from people thinking the ‘N’ stands for ‘Northern Territory’, and is not a valid AUSTLANG code. While this mistake is simple and easily avoidable, it has also now propagated into hundreds of library catalogues. I wonder if more attentive systems could validate such language (041) or geographic (043) codes against controlled lists, including the MARC defaults and AUSTLANG.

It’s worth noting that the library at AIATSIS, the Australian Institute of Aboriginal and Torres Strait Islander Studies, whose research arm maintains the AUSTLANG database, assigned the additional code N141 for the Gumatj language, a dialect of Yolŋu Matha1. I habitually defer to AIATSIS on matters of First Nations resource description: if it’s good enough for them, it’s good enough for me.

Describing books using the Library of Congress Subject Headings (LCSH) is often an exercise in frustration and futility, searching for concepts that don’t exist in the American psyche, but doing justice to the songlines with this vocabulary is flat out impossible. We are reduced to phrases like ‘Folk music, Aboriginal Australian’ and ‘Yolngu (Australian people) — Social life and customs’, flattening the spiral into the linear thinking of the coloniser’s language. From my whitefella cataloguer perspective, the closest LCSH probably gets is the notorious ‘Dreamtime (Aboriginal Australian mythology)’ heading, which as I’ve written before is not appropriate in a contemporary catalogue, and which no LA record appears to have used. But I don’t think this omission is necessarily due to individual cataloguers’ ethics. Songspirals does not name the Dreaming, or discuss it as an academic pursuit. Rather, this book is the Dreaming. It feels a bit daft to say ‘it’s not a subject, it’s a genre’ but even this artificial distinction between what a book ‘is’ and what a book is ‘about’ feels deeply irrelevant to this work.

The English language fails me here. But it’s how I interpret the world. It shapes what I know. And it shapes how I catalogue.


Cataloguers are expected to judge books by their covers, quickly ascertaining the salient facts about a work and categorising it within the boundaries of their library’s chosen schemata. Without having read the book in its entirety, I could tell these records were wonky just by looking at them. But they are structurally wonky. Indigenous knowledge will always sit uncomfortably within Western descriptive practices. It’s more than deciding if something is ‘correct’ or ‘incorrect’. It’s not about yelling at individual cataloguers, although some of these errors were clearly unforced. It’s hard to transcribe names accurately if our systems can’t cope with ‘special characters’ or to represent a work’s collaborative authorship if our data structures insist on privileging one author above all others. It’s difficult to represent the interdisciplinarity of a work if our policies dictate it can only be classified in one spot on a linear shelf. Systems caused these problems. But perhaps systems could help fix them, too.

Our sector chooses the data structures, encoding standards, controlled vocabularies and classification styles that we work within. These choices have consequences. We could make different choices if we wanted to. These things did not fall out of the sky; many people built these structures over many years. But our potential choices are each a product of their time, culture, context and ways of knowing. This doesn’t make them ‘bad’ options, but it does mean they may struggle to describe forms of knowledge so different from their own. Perhaps we could choose a different way.

At home, I keep meaning to organise my books properly but never seem to get round to it. I have a shelf of library books (mostly overdue), a shelf of recent acquisitions and a shelf of ‘books that vibe with my thinking of late, and which I ought to read soon’. At various points Songspirals has sat on all three. Perhaps the very notion of fixed metadata is inherently at odds with the cyclical and adaptive nature of songspirals, of oral histories passed down through the generations, layers of wisdom accumulating like layers of the Earth’s crust. Knowledge is always changing and adapting to the world around it. So, too, should our ways of describing that knowledge.


  1. My initial training in assigning AUSTLANG codes recommended against using codes for languages where their entry in AUSTLANG was capitalised, as in ‘YOLNGU MATHA’. This indicates a language family, rather than a specific language, and further investigation may be needed. Songspirals itself refers to the language in the book as ‘Yolŋu matha’, so understandably cataloguers outside AIATSIS would have followed the book’s lead. 

The signal and the noise

We’re all goin’ on a twitter holiday
No more tweetin’ for a week or two
Fun and laughter on a twitter holiday
No more tweetin’ for me or you
For a week or two

(With apologies to Cliff Richard, who seemingly had the right idea)

I’m not always good with noise. My brain is regularly full of noise (anxiety) but can’t always process it (mild autism). Noise-cancelling headphones are my workplace saviour. Moving out of a flat on a four-lane road brought me desperate relief from traffic noise. Until recently I didn’t fully realise how much noise was in my life, and how much easier things are without it.

This month’s GLAM Blog Club theme is ‘Obsession’. I used to be obsessed with Twitter. It was the first thing I looked at when I woke up and the last thing I looked at before I fell asleep. I spent untold hours of my life firing little bursts of Opinion into my eyeballs like it somehow mattered. I fired off my own bursts right back. People liked the sound of them. I became a small Somebody in a small field. I kept going. Until about three weeks ago, when I suddenly stopped.

I decided to take myself on a twitter holiday. I reckon it’ll be permanent.

What began as an accessible and low-stress place to network with other librarians and share ideas has morphed into a high-stress horrorshow of anger, trauma, grief and drama. It’s not a healthy place to spend time. It’s where people go to start fights, let off steam, vent, have Opinions, scream. It’s also massively overstimulating. I popped back on briefly to attend the latest #auslibchat and immediately wished I hadn’t—not because of the chat itself, which was pleasant and informative, but because the website is designed to grab and hold your attention for as long as possible. My friend Hugh, who saw the light and quit Twitter long before I did, has likened it several times to a poker machine. It’s shamelessly addictive. You’ll never get back what you put in. The best thing to do is to cut your losses and go.

Everyone is angry and no one is listening.

I am very aware that I owe my career to Twitter. Being a small Somebody and giving myself a platform helped me meet lots of great people, grow new ideas, stand up for what’s right. It has made me the librarian I am today. But it is so bad for my brain now. Giving my account to a trusted friend and forcing myself to log the hell off has improved my mental health immensely. No more blasting fire and anger into my eyeballs. No more tediously scrolling past arcane fights and drama. No more unconsciously making space in my brain for whatever American Library Twitter™ reckons about something, whether it’s worth listening to or not.

Being extremely offline has meant I now have the brainspace to read and think more deeply. After years of being largely unable to do either I know this brainspace is a rare and precious gift. I don’t want, and can’t afford, to squander that gift on shouty pixel horror. Besides, my to-be-read pile is literally taller than I am. I also started noticing how much mainstream news content is either ‘Some people on the internet are angry about this thing’ or ‘Here’s something that went viral three days ago’. Making news from newsfeeds is called ‘juicing’ and there’s a lot of it. I left Twitter to escape all this stuff. Why does it persist in following me around?

As Information Officer for ACORD, the ALIA Community on Resource Description, I manage the Twitter account that was my idea in the first place. I logged on there today to share our committee survey of Australia’s cataloguing and metadata community (it’d be really helpful if you did it, cheers). Yet somehow an account that only follows 16 others, most of them assorted professional bodies, still has inflammatory content in its main feed. How does this happen? How can I escape it?

In the short term I don’t see myself returning to Twitter. In the long term, once I figure out how, I intend to use it as a unidirectional broadcast platform, syndicating posts from this blog and making other announcements as the need arises. It does mean losing out on that sense of community and broader professional awareness that attracted me to Twitter in the first place, and a small part of me misses that. But I definitely don’t miss the nonstop screeching that now pervades the place. My brain can’t separate the signal from the noise, so I am forced to silence both in order to function.

I once described Twitter as ‘the introvert’s megaphone’. For a moment I wished I still felt that way about it, eager to find like-minded people in the shrieking cesspoool, able to use the site to my advantage. But times have changed. I’m not sure I’d recommend Twitter to new librarians anymore. Apparently one library school makes students create a Twitter account as part of an introductory course, which was probably a great idea five years ago but today feels like punishment. It reminds me of having to create bookmarks on del.icio.us during an undergradute French class ten years ago. I didn’t understand the point of spending time on dying websites. (Ironically, the WordPress auto-tweet function no longer works on this blog after I migrated it to a new server. So it might be a while before anyone sees this post. Sorry about that.)

For now, I find things out from assorted email newsletters (including the one I write for ACORD, you should totally sign up), RSS feeds and messages from friends. It’s kinda nice not being so plugged in all the time. It’s lovely to have a bit of peace and quiet.

Take off those headphones and let this world pour into you
Throw off those glasses and then you’ll start seeing
Forget those battles, those ones that mean nothing to you
Know you’re alive and just smile, you’ll start hearing

Somewhere out beneath the heavens and the atmosphere
Somewhere out among the silence there’s a voice
There’s a feeling that takes over and it has no fear
When you’re caught between the signal and the noise

Libraries are for everyone! Except if you’re autistic

a succulent viewed from the top down

You know how someone can make a throwaway comment that hits you right in the soul and you can’t let it go? That’s been my week. It’s been really horrible for my brain, trying desperately to process this thing and make sense of all these feelings. I’m not great at this at the best of times. It’s exhausting.

I attended a large and important meeting this week. Lots of very senior people were there: heads of NSLA libraries, university librarians, people on assorted committees, people whose opinions are considered particularly valuable. A handful of people reading this blog would have attended this meeting. I’m still not completely sure why I was invited. I think it’s because I’m a notorious pain in the arse, but I was also a bit chuffed to have been selected because of who I am, not because of what job I do. I was initially quite anxious about attending a meeting full of senior managers (one of them being my own). Turns out that was the least of my worries.

While in a breakout session, the topic of conversation turned to hiring processes. Two public library directors complained loudly about how they kept getting applications from, and I quote, ‘process driven’ ‘introverts’ with ‘no communication skills’ and that they wouldn’t want to hire someone ‘if they can’t even make eye contact’ with others. I am an introvert. I am process driven (insofar as I want to make bad processes better). Communicating with people face-to-face is hard and takes a lot of energy. And I can’t always manage to look people in the eye.

These public library directors may as well have been waving a sign saying ‘Neurodiverse applicants are not welcome here’. It felt like an absolute, crushing rejection of everything I am, everything I have achieved, everything I have worked so hard for. They said out loud that they didn’t want people like me. That there is no place for me in their libraries. That I don’t belong here.

The kicker? I used to work for one of these public library directors. But they didn’t know I was autistic, and at the time, neither did I.


Last year a hospital psychiatrist came into my room in the mental health unit to have a chat. She asked some weird questions about my living arrangements and how I felt about people in general (‘baffling’). She didn’t say where she was going with these questions, but I had a vague idea. Her senior colleague continued this line of conversation the next day (rather more kindly, it must be said). After a while she said to me, ‘Have you considered the possibility that you might be mildly autistic?’

I said yeah, actually, I had, but I hadn’t done anything about it ’cause I figured it wouldn’t make a difference one way or the other. I’d kept filling in those online quizzes and ticking almost every box, but at perhaps half the strength, as if someone watered me down with a dose of the normals. I assumed it was mild enough that it didn’t impact me too much, and decided the pervasive stigma around autism outweighed any potential benefits of a formal diagnosis. Besides, it’s not like there’s a cure.

I was really thrown by the fact that the suggestion of mild autism came from the psychiatrists themselves. They knew next to nothing about my history. I hadn’t put the thought in their heads at all. But the more I thought about maybe being autistic, the more about me it explained. Having this knowledge changed my life. And I found myself wishing someone had told me this about myself twenty years ago.

I looked into getting a formal diagnosis. Accredited specialists have long waiting lists and charge over a thousand dollars for the privilege. The tests are pretty hard going. But as one of my psychologists explained to me, the diagnostic process for autism spectrum disorder is heavily weighted towards symptoms and behaviours displayed by white boys. Adults, women, people of colour and those with milder traits find it considerably harder to get diagnosed, because the tests aren’t designed to pick up on different manifestations of autism. Only in the last couple of years has this imbalance been recognised at all. Better testing is surely years away.

The other deeply problematic part of all this is one of the few real ‘treatments’ available: Applied Behaviour Analysis, or ABA.1 Essentially it teaches people how to ‘mask’, or hide, the symptoms of their autism. Supposedly this is so they can ‘fit in’ and ‘function’ in normal society, but it comes at immense cost to the autistic person, and makes little effort to understand the root cause of their behaviours. Keeping this mask on all day every day can be overwhelmingly difficult and require huge amounts of brain energy. A child might successfully mask all day at school and then have an exhausted meltdown at home, often unable to understand or verbalise why everything is so hard. ABA tells the autistic person that they are the problem. That they must contort themselves into the box society has made for them. That they have to do all the work to make others less uncomfortable with autism. That there’s no possibility of creating environments that are autism-friendly, where they don’t need to mask.

The creator of ABA, Ole Ivar Lovaas, expressly aimed to make autistic children ‘normal’. Contemporary scholars and activists have likened it to gay conversion therapy.2 I’ve had enough of society telling me not to be queer. I won’t tolerate it telling me not to be autistic, either.


Thing is, though, this isn’t the first time someone has said that people like me aren’t welcome in libraries. During a study visit undertaken as part of my library degree, the facilitating lecturer told our group that we needed certain attributes in order to be successful librarians and find work in the sector. I don’t recall precisely what she said, so I won’t put words in her mouth, but I know they were very similar to those listed by the public library managers the other day. I needed to be charismatic, I needed to be an extrovert, I needed to be a people person. I knew innately that I didn’t have any of the attributes she listed. And I almost quit my degree on the spot.

It felt like she was trying to pre-emptively weed out students whom she thought weren’t likely to get hired. But I don’t understand why she felt the need to do this. Evidently the only work she could conceive of as ‘library work’ was front-of-house service delivery. She couldn’t fathom libraries also needing people in back-of-house roles that might better suit introverts, such as collection development, metadata management and systems librarianship. She couldn’t picture her graduates thriving in those sectors. And she couldn’t imagine that libraries would be prepared for pay for these skills.

This lack of imagination is holding our sector hostage. Library managers, especially in public libraries, often can’t conceive of infrastructure work as being ‘customer service’ and therefore choose not to resource it. It’s hard to think about what libraries could accomplish if they resourced this work and cultivated these skillsets, not because I can’t imagine it but because deep down I know it will never happen. We could become community open data stewards, we could make classification less racist and more meaningful to our user communities, we could actually make our catalogues intuitive and simple to use (what a concept!). We could do all kinds of great things.

Libraries can’t possibly become better and more diverse workplaces if managers only hire people who are just like them.3 The sheer breadth and variety of library work means that libraries need all kinds of different skillsets, backgrounds and life experiences. Public librarianship is more than just the desk: while the nature of front-of-house roles can present some challenges for neurodiverse staff, there’s no reason they can’t be supported to excel and thrive in their work.4 Besides, autistic people are great! We’re really good at spotting patterns and aberrations, keeping things organised, methodically solving problems, cutting through bullshit and getting to the point. I reckon every library needs someone like this on staff.

It’s hard for me to not take these kinds of bad opinions personally. It often takes my brain a while (hours, sometimes days) to catch onto the fact that somebody might be speaking in bad faith, or be looking for attention or validation, or have an axe to grind. (Once I realised that most of Twitter fell into those three categories the site became much more tolerable.) When people say things to me or a group I’m in, my first instinct is to believe them. It took a long time, but I ultimately managed to discard the lecturer whose words hurt so much. I hope to shortly evict the public library managers from my brain. I’ve spent a whole week trying to understand why I was so deeply upset by their comments. They don’t deserve any more of my energy.


It was broadly agreed at this large important meeting that libraries have a PR problem; the common impression of librarians and library work doesn’t match the realities of today’s library services. Addressing this problem was beyond the scope of the meeting, but I refuse to believe that any real ‘solution’ involves discouraging quieter types from a career in libraries. They are not the problem. Autistic and neurodivergent people are not the problem. Ableist and unimaginative library management is the problem. It amazes me what senior librarians think is acceptable to say out loud. Do they think we’re not listening?

A guest author writing pseudonymously for the ALSC blog notes:

In the library world, conversations about autism are often predictable. They focus on autistic children or adults as users, and the challenges that they may present. Much less common, it seems, are discussions of the positive contributions that autistic people can make to a library, as library users but also as front-line librarians.5

It’s one thing to proclaim that ‘Libraries are for everyone!’ and create sensory storytimes and other programs for neurodiverse children, but it’s quite another to actively dissuade neurodiverse people from working in the sector. As a child, the library was a safe, comfortable, familiar space where I could indulge my interests and be myself. As an adult, and a library worker, I use my skills and talents behind the scenes to help maintain these spaces online. Being potentially autistic doesn’t always feel like a ‘superpower’, but it enables me to do the work that I do, and maybe even to be good at it.

And I definitely have a place here.


  1. DeVita-Raeburn, E. (2016). ‘The controversy over autism’s most common therapy’. Spectrum
  2. Gibson, M. and Douglas, P. (2018). ‘Disturbing Behaviours: Ole Ivar Lovaas and the Queer History of Autism Science’. Catalyst: Feminism, Theory, Technoscience, 4(2), pp. 1-28. 
  3. Lawrence, E. (2013). ‘Loud Hands in the Library: Neurodiversity in LIS Theory & Practice’. Progressive Librarian, 41, pp. 98-109. 
  4. Anderson, A. (2018). ‘Employment and neurodiverse librarians’. Invited guest forum for Informed Librarian Online, hosted by ODU Digital Commons. 
  5. Justin Spectrum (2017). ‘Perspectives of an Autistic Children’s Librarian’. ALSC Blog: Association of Library Services to Children, a division of the American Library Association. 

So what’s next?: five things I learned at #GOGLAM

Yesterday I had the great privilege of attending the GO GLAM miniconf, held under the auspices of the Linux Australia conference. Hosted by the fabulous Bonnie Wildie and the indefatigable Hugh Rundle, GO GLAM brought the power and promise of open-source software to the GLAM sector. This miniconf has been run a couple of times before but this was my first visit. It was pretty damn good. I’m glad I started scribbling down notes, otherwise it would all be this massive blend of exhausted awesome.

The day began with an opening keynote by some guy called Cory Doctorow, but he wasn’t very interesting so I didn’t pay much attention. He did talk a lot about self-determination, and he did use the phrase ‘seizing the means of computation’ that I definitely want on a t-shirt, but there was a big ethics-of-care-sized gap at the centre of his keynote. I found myself wishing someone would use the words ‘self-determination’ and ‘social responsibility’ in the same talk.

Good tech platforms can exist, if we care enough to build them. As it happened, GO GLAM’s first speakers, a group of five mostly francophone and mostly Indigenous artists and coders from what is now eastern Canada, wound up doing almost exactly this. Natakanu, meaning ‘visit each other’ in the Innu language, is an ‘Indigenous-led, open source, peer to peer software project’, enabling First Nations communities to share art, data, files and stories without state surveillance, invasive tech platforms or an internet connection. I can’t express how brilliant this project is. I’m still so deeply awed and impressed by what this team have built.

gif of natakanu client
Demo gif of the Natakanu client. Image courtesy Mauve Signweaver

Two things leapt out at me during this electrifying talk—that Natakanu is thoughtful, and that it is valuable. It consciously reflects First Nations knowledge cultures, echoing traditions of oral history, and exemplifying an ‘approach of de-colonized cyberspace’. Files are shared with ‘circles’, where everyone in a circle is assumed to be a trusted party, but each member of that circle can choose (or not) to share something further. Building a collective memory is made easier with Natakanu, but the responsibility of doing so continues to rest with those who use it.

Natakanu embodies—and makes space for—First Nations sovereignties, values and ethics of care. It’s technology by people, for people. It’s a precious thing, because our communities are precious, too. The Natakanu platform reflects what these communities care about. Western tech platforms care about other things, like shouting at the tops of your lungs to ten billion other people in an agora and algorithmically distorting individuals’ sense of reality. We implicitly accept these values by continuing to use these platforms. Our tech doesn’t care about us. We could build better tech, if we knew how, and we chose to. (There’s a reason I’ve been consciously trying to spend less time on Twitter and more time on Mastodon.) But more on computational literacy a little later.

A few people mentioned in the Q&A afterwards how they’d love to bring Natakanu to Indigenous Australian communities. I don’t doubt their intentions are good (and Hugh touched on this in the recap at the end of the day), but in my (white-ass) view the better thing is to empower communities here to build their own things that work for them. A key aspect of Reconciliation in this country is developing a sense of cultural humility, to recognise when your whitefella expertise might be valuable and to offer it, when to quietly get out of the way, and which decisions are actually yours to make. Or, as speaker Mauve Signweaver put it, ‘instead of telling them “tell us what you need and we’ll make it for you”, saying “Tell us what you need and we’ll help you make it”‘.

I can’t wait to rewatch this talk and catch up on some parts I know I missed. It was absolutely the highlight of the entire miniconf. I couldn’t believe they were first-time speakers! Can they do the keynote next year?

Metadata and systems might not last forever, but we can still try. I think it’s safe to say many attendees were very taken with Arkisto, the ‘open-source, standards-based framework for digital preservation’ presented by Mike Lynch. It’s a philosophical yet pragmatic solution to describing, packaging and contextualising research data. Arkisto’s framework appears particularly useful for rescuing and re-housing data from abandoned or obsolete platforms (such as an Omeka instance where the grant money has run out and the site is at risk of deletion).

Arkisto describes objects with RO-Crate (Research Object Crate, a derivative of Schema.org) and stores them in the Oxford Common File Layout, a filesystem that brings content and metadata together. It’s actively not a software platform and it’s not a replacement for traditional digipres activities like checksums. It’s a bit like applying the philosophy of static site generators to research data management; it’s a minimalist, long-term, sustainably-minded approach that manages data in line with the FAIR principles. It also recognises that researchers have short-term incentives not to adequately describe or contextualise their research data (no matter how much librarians exhort them to) and tries to make it easier for them.

The new PARADISEC catalogue includes Arkisto and an associated web interface, Oni, as part of its tech stack. I was very taken with the catalogue’s principle of ‘graceful degradation’—even if the search function ceases to operate, browsing and viewing items will still work. As a former web archivist I was heartened to see them holding this more limited functionality in mind, an astute recognition that all heritage, be it virtual, environmental or built, will eventually decay. So much of my web archiving work involved desperately patching dynamic websites into something that bore a passing resemblance to what they had once been. We might not always be able to save the infrastructure, but one hopes we can more often save the art, the data, the files, the stories. (Which reminds me, I’ve had Curated Decay on my to-read shelf for far too long.)

I shouldn’t have needed reminding of this, but sometimes I forget that metadata doesn’t begin and end with the library sector. It was a thrill to hear someone in a related field speaking my language! I wanna hang out with these people more often now.

Generosity resides in all of us. My first impressions of Hugh Rundle’s talk were somewhat unfavourable—he only spent a couple of minutes talking about the bones of his project, a Library Map of every public library in Australia, and instead dedicated the bulk of his time to complaining about the poor quality of open datasets. Despite having had several sneak previews I was rather hoping to see more of the map itself, including its ‘white fragility mode’ and the prevalence of fine-free libraries across the country. Instead I felt a bit deflated by the persistent snark. Hugh was the only speaker to explicitly reference the miniconf’s fuller title of ‘Generous and Open GLAM’. But this felt like an ungenerous talk. Why did it bother me?

Perhaps it’s because Hugh is a close friend of mine, and I expected him to be as kind and generous about the failings of Data Vic as he is about my own. I’m not sure I held other speakers to that high a standard, but I don’t think anyone else was quite as mean about their data sources. I also hadn’t eaten a proper breakfast, so maybe I was just hangry, and I ought to give Hugh the benefit of the doubt. After all, he had a lot on his plate. I intend to rewatch this talk when the recordings come out, to see if I feel the same way about it on a full stomach. I hope I feel differently. The Library Map really is a great piece of software, and I don’t think Hugh quite did it justice.

screenshot of Hugh Rundle's Library Map
Homepage of Hugh Rundle’s Library Map

Omg pull requests make sense now. Liz Stokes is absolutely delightful, and her talk ‘Once more, with feeling!’ was no exception. Her trademark cheerfulness, gentleness and generosity shone in this talk, where she explored what makes a comfortable learning environment for tech newbies, and demonstrated just such an environment by teaching us how GitHub pull requests worked. How did she know that I desperately needed to know this?! Pull requests had just never made sense to me—until that afternoon. You ‘fork’ a repository by copying it to your space, then make changes you think the original repo would benefit from, then leave a little note explaining what you did and ‘request’ that the original owner ‘pull’ your changes back into the repo. A pull request! Amazing! A spotlight shone upon my brain and angels trumpeted from the heavens. This made my whole day. Hark, the gift of knowledge!

Liz also touched on the value of learning how to ‘think computationally’, a skill I have come to deeply appreciate as I progress in my technical library career. I’ve attended multiple VALA Tech Camps (including as a presenter), I’ve done all sorts of workshops and webinars, I’ve tried learning to code umpteen times (and just the other day bought Julia Evans’ SQL zine Become a SELECT Star! because I think I’ll shortly need it for work), but nowhere did I ever formally learn the basics of computational thinking. Computers don’t think like humans do, and in order to tell computers what we want, we have to learn to speak their language. But so much learn-to-code instruction attempts to teach the language without the grammar.

I don’t have a computer science background—I have an undergraduate degree in classics, and am suddenly reminded of the innovative Traditional Grammar course that I took at ANU many years ago. Most students come to Classical Studies with little knowledge of grammar in any language; instead of throwing them headfirst into the intricacies of the ancient languages, they learn about the grammars of English, Latin and Ancient Greek first and together. This gives students a solid grounding of the mechanics of language, setting them up for success in future years. Programming languages need a course like Traditional Grammar. Just as classicists learn to think like Romans, prospective coders need to be explicitly taught how to think like computers. A kind of basic computational literacy course.

(Of all the things I thought I’d get out of the day, I didn’t expect a newfound admiration of Professor Elizabeth Minchin to be one of them.)

Online confs are awesome! Being somewhat late to the online conference party, GO GLAM was my first experience of an exclusively online conference. I’ve watched a handful of livestreams before, but it just isn’t the same. A bit like reading a photocopied book. I don’t think I had any particular expectations of LCA, but I figured I’ve sat in on enough zoom webinars, it’d be a bit like that, right? Wrong. The LCA audio-visual and conference tech stack was an absolute thing of beauty. Everything looked a million bucks, everything was simple and easy to use. It was a far more active watching experience than simply tucking into a livestream—the chat box on the right-hand side, plus the breakout Q&A areas, helped me feel as if I were truly part of the action. I didn’t usually have a lot to say past ‘That was awesome!’ but it was far less intimidating than raising my hand at an in-person Q&A or cold-tweeting a speaker after the fact.

As someone who is deeply introverted, probably neurodivergent and extremely online, virtual conferences like GO GLAM are so much more accessible than their real-life counterparts. I didn’t have to travel, get up early, put on my People Face™, spend hours in a bright and noisy conference hall, eat mediocre food, make painful small talk, take awkward pictures of slides and furiously live-tweet at the same time, massively exhaust myself and make a mad dash for the exit. Instead I could have a nap, grab another pot of tea, turn the lights down, share links in the chat, clap with emojis, watch people make great connections, take neat and tidy screenshots of slides, squeeze in a spot of Hammock Time and still be feeling excited by it all at the end of the day.

I’m sure people will want to return to some form of physical conferencing in the fullness of time, but I fervently hope that online conferencing becomes the new norm. This infrastructure exists, it costs a lot less than you think (certainly less than venue hire and catering), and it makes conferences accessible to people for whom the old normal just wasn’t working. Please don’t leave us behind when the world comes back.