Five things I learned from #NDFNZ

Last week I had the privilege of attending the National Digital Forum 2016 conference in Wellington, New Zealand. It was my first ever conference and I had an absolute ball. Despite being a self-funded participant I thought it was an excellent use of my time, funds and annual leave. I got a lot out of the conference and would love to go again next year! Here are my five take-home thoughts, brought to you by a late-night flight home:

People are keen for practical ways to implement the Next Big Thing. The ‘Digitisation 101’ pre-conference workshop was heavily waitlisted; I was only able to attend after a last-minute venue change to a bigger room (cheers #eqnz). Similarly, a breakout session on practical implementations of linked open data (LOD) was standing-room only. By this point, most GLAM tech people have at least heard of things like ‘linked open data’ and ‘digital preservation’ but remain baffled as to how to actually implement these in their workplaces. It was great to see some practical solutions being demonstrated, using freely available online tools that people can tinker with in their own time. (I plan to go into more detail on those LOD solutions in a later post.)

Contextualising visual objects in museums and galleries has incredible potential. I know I wasn’t the only person in Te Papa’s lecture theatre furiously scribbling notes with one hand and furiously tweeting with the other (I’m @lissertations, for those playing along at home). The ‘second screen’ phenomenon, whereby people will watch a TV show, sporting event or lecture while simultaneously on their phones tweeting / snapchatting / etc., has given cultural institutions pause as to how they can best capture their visitors’ attention on both fronts. Auckland and Christchurch Art Galleries gave separate but closely related talks on contextualising their visual collections with digital text, audio and virtual reality. People no longer view an artwork or a museum object solely in the context afforded it by the curators. They’re reacting to it in the digital backchannels of social media, reading what others have to say and adding their own interpretations. 

#NDFAU needs to happen. Seriously. As a first-time attendee and one of very few delegates not from New Zealand, I was awestruck by how collaborative and congenial the atmosphere was at Te Papa (no doubt helped by the fact half of NZ knows each other on a first-name basis). Indeed, I chose to go to NDF in the first place because I loved the idea of technologists from different GLAM sectors collaborating and learning from each other. The potential to export NDF across the ditch is obvious, and I’m determined to make it happen. Yes, I’ve had a few comments about NDF being ‘hard to export’ but I’m not someone from NSLA or GLAM Peak trying to implement a digital forum by fiat. I’m a techy student librarian at the bottom of the totem pole who still has some of that New Professional Enthusiasm™. I’m also not someone who reacts well to being told ‘no’. It’s well past time to bring Australian GLAM tech people together and start some real conversations. (If you’re interested in helping me make this a reality, hit me up!)

The GLAM sector is crying out for digitally skilled students and new grads, but too many are graduating without these skills. I am proof positive of this. I am a 100% self-taught GLAM technologist. My MIS course does not place a high priority on tech skills, despite the huge need for them in the sector; I get the distinct impression that the administrators are comfortable teaching a horrendously dated curriculum and have no real wish to innovate. We can no longer assume that LIS grads who need tech skills will be motivated enough to teach themselves (although I am), nor that not every grad will need to know how to code. It needs to be baked into every LIS curriculum in Australia. If that makes the courses too challenging for some students, well, too bad. It’s not like they can opt-out of technology at work.

Don’t give up. You’re not alone. I can’t tell you how wonderful it was to sit in Te Papa’s theatre and meeting rooms, listening to talk after talk from people who love the intersection of GLAM and technology as much as I do. People who have great ideas and manage to make them happen. People who want to change the world. People who stand up and empower us all. Matthew Oliver’s closing speech was deeply inspiring: a tale of hope in a time of trouble. It gave me the confidence to acknowledge that no, all is not right with the world at the moment. We as librarians and archivists and museum curators and gallery hosts—as custodians of national memory—have a crucial role to play in researching, recording and retaining the events of our present, so that they do not become the events of our future.

I got home at around midnight Wednesday and was at work the following morning, so my conference hot takes were decidedly lukewarm by this point. The above are by no means everything that NDF had to say, just those I listened to the most. I hope to one day have something worth saying at a conference like NDF.

‘They said it couldn’t happen here.’

I haven’t yet finished reading Sinclair Lewis’ 1935 novel It Can’t Happen Here. I’ve been trying to read it for months. I borrowed it from the library twice and still haven’t made it to the last page. I know how it ends, though, and it leaves more questions than answers.

Written between the world wars and at a time when Hitler’s true motives were unknown to most Americans, the novel describes the rise of a fascist American demagogue who turns the United States into a dictatorship. It’s an unsettling read. Until yesterday, it was speculative fiction. Now, it’s almost an instruction manual.

Sorry, Sinclair. Turns out it can happen here.


Today I attended a symposium on digital collections. I’d been really excited about going, and I wound up getting a lot out of the day, but this morning my heart just wasn’t in it. As I walked from the bus stop to the venue my thoughts were, naturally enough, given over to the news from America and what that would mean for me, an educated twenty-something white lady from the Antipodes.

In the last eight years, has American politics directly affected my day-to-day life? No. Has it affected the laws I live under and the way I view government? A little bit, but overall not much. Will the new administration affect my day-to-day life? Possibly, but there’s an ocean and layers of government between us, not all members of which will be receptive to his ideas. I’m fortunate to be so far away.

Am I in any position to affect or change anything in America? Concretely? Practically? No. No I am not.

But what can I do? I can act locally. I can ensure that what has come to pass abroad does not rear its ugly head in my city. I can support, with my time and/or money, causes and organisations that seek to better our society for all who live here. I can raise awareness of good people doing, saying and thinking good things. 

Most of all, I can use my skills as an archivist and a librarian to take information and information literacy to the masses. If people are gonna get all their information from Google and Facebook, let’s try to make that information reliable and accurate, and show people what they might be missing. If people are currently inclined to believe everything they hear, let’s gently educate them of the perils of that habit. If people are being ill-treated as a direct result of the election, let’s show them how they can record and preserve their experiences.

I can’t change the world, but I can record it.

This realisation has helped me process the news from abroad. At first, like most people, I was upset, anxious and terrified. Deep down I still am all those things, but I can’t be those forever, and my privilege enables me to focus on practical steps. The world needs people who can document these uncertain times. I can only hope to be one of those people. Without hope, we are truly finished.

Linked data: the saviour of libraries in the internet age?

Another day, another depressing article about the future of libraries in the UK. I felt myself becoming predictably frustrated by the usual ‘libraries are glorified waiting rooms for the unemployed’ and ‘everything’s on the internet anyway’ comments.

I also found myself trying to come up with ways to do something about it. Don’t get me wrong, I like a good whinge as much as the next man, but whinging only sustains me for so long. Where possible I like to find practical solutions to life’s problems. The issue of mass library closures in the UK might seem too much for one librarian to solve—especially a student librarian on the other side of the world with absolutely no influence in UK politics. But I won’t let that put me off.

Consider the following: Google is our first port of call in any modern information search, right? When we want to know something, we google it. That’s fine. Who determines what appears in search results? Google’s super-secret Algorithm, harnessing an army of spiders to index most corners of the Web. How do web admins try and get their sites to appear higher in search results? Either the dark art of search engine optimisation (SEO), which is essentially a game of cat-and-mouse with the Algorithm, or the fine art of boutique metadata, which is embedded in a Web page’s <meta> tags and used to lure spiders.

Despite falling patronage and the ubiquity of online information retrieval, libraries are absolutely rubbish at SEO. When people google book or magazine titles (to give but one example), libraries’ OPACs aren’t appearing in search results. People looking for recreational reading material are libraries’ target audience, and yet we’re essentially invisible to them.

Even if I accept the premise that ‘everything’s on the internet’ (hint: no), how do people think content ends up on the internet in the first place? People put things online. Librarians could put things online if their systems supported them. Librarians could quite easily feed the internet and reclaim their long-lost status as information providers in a literal sense.

The ancient ILS used by my workplace is an aggravating example of this lack of support. If our ILS were a person it would be a thirteen-year-old high schooler, skulking around the YA section and hoping nobody notices it’s not doing much work. Our OPAC, for reasons I really don’t understand, has a robots.txt warding off Google and other web crawlers. The Web doesn’t notice it and patrons don’t either. It doesn’t help that MARC is an inherently web-unfriendly metadata standard; Google doesn’t know or care what a 650 field is, and it’s not about to start learning.

(Screenshot below obscures the name of my workplace in the interests of self-preservation)

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Down with this sort of thing.

Perhaps in recognition of this problem, vendor products such as SirsiDynix’s Bluecloud Visibility promise to convert MARC records to linked data in Bibframe and make a library’s OPAC more appealing to web crawlers. I have no idea if this actually works or not (though I’m dying to find out). For time-poor librarians and cash-strapped consortia, an off-the-shelf solution would have numerous benefits.

But even the included Google screenshot in the article, featuring a suitably enhanced OPAC, has its problems. Firstly, the big eye-catching infobox to the right makes no mention of the library, but includes links to Scribd and Kobo, who have paid for such prominence. Secondly, while the OPAC appears at the top of the search results, the blurb in grey text includes boring bibliographical information instead of an eye-catching abstract, or even something like ‘Borrow “Great Expectations” at your local library today!’. Surely I’m not the only one who notices things like this…?

I’m keen to do a lot more research in this area to determine whether the promise of linked data will make library collections discoverable for today’s users and bring people back to libraries. I know I can’t fix the ILS. I can’t re-catalogue every item we have. I can’t even make a script do this for me. For now, research is the most practical thing I can do to help solve this problem. Perhaps one day I’ll be able to do more.

Further reading

Fujikawa, G. (2015). The ILS and Linked Data: a White Paper. Emeryville, CA: Innovative Interfaces. Retrieved from https://www.iii.com/sites/default/files/Linked-Data-White-Paper-August-2015.pdf

Papadakis, I. et al. (2015). Linked Data URIs and Libraries: The Story So Far. D-Lib 21(5-6), May-June 2015. Retrieved from http://dlib.org/dlib/may15/papadakis/05papadakis.html

Schilling, V. (2012). Transforming Library Metadata into Linked Library Data: Introduction and Review of Linked Data for the Library Community, 2003–2011. ALCTS Research Topics in Cataloguing and Classification. Retrieved from http://www.ala.org/alcts/resources/org/cat/research/linked-data

Acquisitions Battle: Library v. Archives

I get a real kick out of spending other people’s money. Acquisitions take up a lot of my time at work these days; I’m responsible for, among many other things, acquiring works by local authors and material about the history and culture of our city. Naturally, our budget is minuscule. Every dollar has to be spent wisely, and if we can acquire something for free, we go for it. 

The other day I was surprised to receive a couple of short films produced by one of the local community service organisations, featuring a few locals talking about their lives. I had no real reason to be surprised; after all, I’d asked them to send me a copy. What did surprise me was that the two films were on USB flash drives, one for each film. Somehow I’d been expecting a DVD. Another community service org had graciously sent me a DVD of one of their recent film projects, and I suppose I hadn’t considered the fact that not all organisations distributed their AV material the same way.

Our immediate problem was deciding whether or not the USB flash drives constituted library or archive material. While we make a point of collecting both, the line is somewhat blurry; some material accepted as part of a manuscript deposit occasionally duplicates library closed stack holdings and vice versa. Generally speaking, if an item has been formally published it goes into the library collection and is catalogued in the usual way. If it hasn’t been published it is treated as archive material and is subject to appraisal, copyright clearance etc. and has a finding aid created for it. 

Is a USB flash drive considered ‘published’ material? One drive had the (newer) film’s title printed on the side, clearly indicating an intent to distribute. The other drive was a generic one and held the older film. Neither had an ISBN or other barcode, and could only be obtained by directly contacting the community organisation that produced them. The films themselves had been uploaded to YouTube by the community organisation, also suggesting that the participants had consented to their recordings being widely disseminated.

Because the DVD we received had been (almost automatically) treated as library material and given to our long-suffering cataloguer, I began to wonder whether the USB drives should be treated the same way. After all, if we had received DVDs instead of flash media, I wouldn’t have thought twice about adding them to the library stack. 

However, I ultimately decided, in consultation with my superior, to add the USB flash drives to our archival collections. The lack of ISBN or any kind of commercial packaging was a factor, but the decider was the realisation that write-protecting flash drives is close to impossible. Even if we were to add the drives to our library stack and only permit users to use them in the building, we would have no way of knowing whether someone was tampering with the drive while they used it. A professionally-produced DVD is a read-only medium, which I think we would feel better about having in the library collection.

The major downside to classifying the drives as archive material is that it means a lot more work for us. Naturally, I hadn’t thought to request a deed of gift or copyright clearances from the community organisation, so we’ll have to chase that up. If they in turn didn’t ask the participants to sign anything (which is unlikely but possible), that will also create some difficulties. And of course, at some point I’ll have to copy the contents of the drives to our rudimentary digital preservation setup. I’ve wound up being responsible for that too, but that’s a story for another time. 

I’m a document hipster. I only write in sustainable plaintext

No-one really needs three different word processing programs.

Yet that’s the situation I’m currently in. My six-year-old MacBook Pro is on its last legs and I’m desperately trying to eke out as much free storage space and processing power as possible, meaning a bit of spring cleaning is in order. Unfortunately for me, I’ve amassed text-based documents in (among others) .docx, .pages and .odt formats. Office for Mac has only recently added support for Open Document formats and I’m reluctant to get rid of LibreOffice, the originating program.

From a digital preservation perspective, my Documents folder is a mess. Converting all of these into more sustainable formats will, I’ve decided, be Future Alissa’s problem. But that doesn’t mean I need to keep living an unhealthy document lifestyle.

Instead, I’ve decided to try out one of the more intriguing lessons on The Programming Historian: ‘Sustainable Authorship in Plain Text using Pandoc and Markdown’. Any document that I would normally write in Pages will instead be written in a plaintext editor using Markdown and typeset in .docx or .pdf using Pandoc. I’ve been using Markdown for a while to write these blog posts, but Pandoc is a new experience.

Briefly, Markdown is a text markup language that is intended to be human-readable in a way HTML isn’t. Pandoc is a command-line program to convert one markup format into another, such as HTML to .docx (which at heart is an XML format). The primary benefit is that the manuscript (which is a plaintext .md file), will never need specialised word processing software to read and will remain intelligible to human eyes. Additional information that would otherwise be incorporated into a .docx or .pages file, such as bibliographic data and footnote stylesheets, is saved separately. These are also plaintext and easily human-readable.

There are plenty of reasons to kick the word processor habit (neatly summarised in this blog post by W. Caleb McDaniel). Personally, I spend way too much time mucking around with formatting before I even begin to type. A plain-text typing environment has no such distractions, allowing me to concentrate on content. If I need to bold or italicise something, for example, I can do that in Markdown without interrupting my sentence flow.

You’d be forgiven for asking, ‘Why bother with all this, when there are easier options?’ Certainly it’s a challenge for those unfamiliar with the command line. There’s also a lot this method won’t include–complex tables, mail merge, interactive elements, et cetera. And yes, there are plenty of other distraction-free apps out there. In the long run, however, I’m looking forward to three things:
1) a more fruitful and painless typing experience
2) not wasting hours of my life converting documents from one format to another (yes, this has been known to take me hours) and
3) improving my command-line and markup skills.

What I did, briefly

After installing Pandoc, and following the Programming Historian’s instructions (though I chose to forego LaTeX and hence .pdf conversion for want of disk space), I created a nice little test .md file, incorporating images, links and footnotes, in a nice desktop plaintext editor called Atom.

Atom code

I then ran a Pandoc command in Terminal to convert the .md file to a .docx file. Disappointingly, the program did not return anything to suggest it had been successful. A quick $ ls, however, revealed the new file.

Terminal

I also converted the .md manuscript into .odt and .html, just to see what might happen and if there were any differences.

How it ended up

As it turned out, the .docx and .odt conversions were missing the footnotes and .html was missing the header (which is not standard Markdown, but rather a Pandoc extension), meaning that none of the target formats included 100% of the Markdown content. Considering I had done absolutely no styling, the .docx was surprisingly eye-catching.

MS Word output

I don’t know why parts were missing from each target file, but I plan to investigate why before using Pandoc more extensively for research work. Despite not quite getting all the output I was promised, I wasn’t dissuaded from using Markdown and Pandoc for my long-form writing. The tutorial goes into some depth on footnotes and bibliographies, which I didn’t have time to test and which might well solve my problem.

Ironically, a copy of Matthew Kirschenbaum’s Tracked Changes, a history of word processors and their effect on the art of writing, arrived at the post office while I was compiling this article. In a way, adopting Markdown and Pandoc is an effort to get back to those, uh, halcyon days of formatting-free word processing. Hopefully when I re-examine my Documents folder in a few years’ time, it will be full of plaintext files!

Being both: a follow-up

How the tables have turned!

When I posted my last blog entry a few weeks ago, I had no idea just how much attention it would get from the GLAM community, both in Australia and abroad. Some responders were in enthusiastic agreement, while others offered differing views. I think I hit a nerve, to be honest.

If I’d known beforehand how widely the post would be read, I probably would have written it a lot better. I was going to clarify a few points but, hilariously, something came up in the meantime that renders the article largely moot!

Finding myself between jobs and not expecting to secure employment anytime soon, I decided to fulfil a long-held dream of visiting Scotland, the land of my ancestors. If you haven’t been, go. It’s an amazing country with a fascinating history and proud, welcoming people. Surprisingly, the thing I missed most about Australia was a variety of fresh fruit and vegetables (my regular haggis consumption not quite cutting it, vitamin-wise). I’d applied for jobs before I left, of course, but figured I had no hope and resolved to enjoy my holiday.

While I was overseas, and to general astonishment, I received an email offering me a job with a local heritage library upon my return to Australia. I was so surprised I accepted on the spot, but honestly no amount of pondering would have changed my mind. I’ve now been back in the country and on the job for a few weeks, giving me a chance to evaluate what I’ve found myself doing all day.

‘Why can’t I do both?’ I asked the internet, plaintively. Well, now I am doing both. Our collection includes books, journals, archival manuscripts, ephemera, maps, plans, AV material and much else besides. I do reference, acquisitions and cataloguing, and will eventually be doing archival appraisal and digital preservation (yay!). No two days are the same, and I’ll never be short of work. And no, the irony of it all is not lost on me.

Do I consider myself a librarian or an archivist, then? Well, my email signature says ‘heritage librarian’ and my workplace says ‘library’, but with so much of our collection being original materials and manuscripts there’s plenty of crossover. It’s worth noting that the advert for this position invited those with ALIA and/or ASA qualifications to apply, which isn’t something I had seen before. If asked, I probably would respond with ‘heritage librarian’ and explain what that involves.

I stand by the assertion that those who consider themselves solely ‘librarians’ or ‘archivists’ are less likely to cross-pollinate with other disciplines (though I admit to having no empirical evidence to back this up) and I still think that the GLAM sector as a whole could really benefit from greater intermingling and sharing of ideas. But right now I’m stoked to have been given such an incredible opportunity. I look forward to wowing you all. 🙂

“You can be a librarian or an archivist, but not both”

Recently I joined the Australian Society of Archivists, the professional body for archivists in this country. More recently I attended the local chapter’s AGM at the invitation of its convenor. Despite a) not knowing a soul and b) being one of about three people in the room under the age of fifty, I felt right at home and was warmly welcomed by several members. I’m also informed I had the pleasure of briefly meeting a Noted Archives Bigwig™, though I only realised who he was after he’d shaken my hand!

Over the course of the evening I had the same conversation several times: that I had almost finished my MIS, I was currently between jobs, and I was very keen on digital preservation and related endeavours. I didn’t mind, though, because I was fortunate enough to meet some extremely interesting people, one of whom shared my interest in #digipres and had done a lot of work in the field. I mentioned that I was see-sawing between library work and archives work, and could see myself doing both long-term. She chuckled and replied that librarians would often see archives as ‘the dark side’, to which I responded that I hadn’t been in the field long enough to pick up such ‘bad habits’.

A few days later, I came across an interesting thought bubble on the number of LIS / GLAM conferences in Australia and, according to the author, a corresponding paucity of material to discuss. A biennial whole-sector GLAM conference was instead proposed, where professionals from all manner of cultural and memory institutions come together and cross-pollinate developments and ideas. I love the idea of a whole-sector GLAM conference, but I’m doubtful it will ever happen.

For all our talk of collaboration, GLAM professions in Australia are terribly siloed. I know precious few people who are members of both ALIA and ASA (I am, for the record) and I’m not sure the two organisations talk to each other all that much. I know libraries and archives do some things differently, but I’m not convinced it’s beneficial for users or staff. Should I have to choose between being a librarian and being an archivist? Why can’t I be both? Are the differences between the two so great that no one individual can do it all?

In an age where the proportion of digitised or born-digital items in library and archive collections is increasing steadily, both types of memory institution will need staff with the requisite skillset to accession, curate and preserve digital artefacts. While paper items are treated much differently in library collections vis-à-vis archival collections, with the former housed on shelves for public consumption and the latter in boxes in climate-controlled storerooms, there is no fundamental difference between, say, a RAID system in a library and one in an archive. Or one in a records management unit, or a museum, and so on. Discovery layers for these objects would also function in a similar way across different organisations.

To me, it would make perfect sense for GLAM digitalists of all types to come together and swap stories. New Zealand’s National Digital Forum (NDF) fulfils this role perfectly. So perfectly, in fact, I’m planning to attend their conference in Wellington in November. (The conference outline looked amazing!) I really wish a similar organisation existed in Australia, but again I can’t see it happening. Unless I create it myself in my capacity as your local Over-Enthusiastic New Professional™.

We speak often of the ‘digital divide’ between those with access to the internet and those without, but a divide exists too between the GLAM professions. Archivists and librarians don’t appear to collaborate very much, which is a disappointment and something I’d dearly like to change. Perhaps I’ll become neither a librarian nor an archivist, but rather an Inter-GLAM Liaison Officer or somesuch, bringing light, a feather-duster and some government funding to ‘the dark side’. Wouldn’t that be something?

Dear five-year-old me: you’ll never leave school

When I was five, my teacher went around my kindergarten class asking each of us what we wanted to be when we grew up. Most of the girls, as I recall, wanted to be hairdressers. Instead I proudly proclaimed that I wanted to be the first woman on the moon. Never mind the fact my eyesight is terrible and I get motion sickness on everything that moves. I was obsessed with space and I wanted to be an astronaut.

I’m pretty sure I got laughed out of class. My mum believed in me, though.

Twenty years later, I’m comfortable with my decision not to pursue a career in astronomy. Instead, I’m a few short months away from a professional qualification in librarianship. Yet I’m increasingly pessimistic about what that qualification will do for my career prospects. Sure, an MIS will adequately prepare me for a career in cataloguing or other technical services (in the library sense of the term). But recently I’ve found my interests heading more in the direction of systems librarianship, online information provision and digital preservation. And I’m no longer convinced an MIS alone will get me a job in those fields.

Undoubtedly some of this pessimism springs from the fact I’m currently between jobs. I’m in no position to be picky about what I accept, and I’m very aware that as a new professional I’m expected to spend some time in bottom-rung jobs, grinding, until someone retires and everyone levels up. Plenty of people have their degrees and work in non-LIS fields. At least I still have a few months before I graduate.

Recently I’ve spent a fair bit of time reading Bill LeFurgy’s insightful 2011 blog post ‘What skills does a digital librarian or archivist need?‘ and browsing the websites of various digital preservation thinktanks. Combined with some valuable insight from followers on Twitter (for which many thanks!), I’ve begun mulling over what sorts of attributes I ought to have in order to make it in the digital GLAM sphere.

  • Appreciation of library and archival principles — I’m looking at my copy of Laura Millar’s ‘Archives: principles and practices‘ right now and I know I’d never be a good archivist without it. With a solid grounding in theory and framework I know that digital archiving still adheres to many of the ground rules for paper or physical archiving. This kind of thing is library school bread and butter.

  • Quickly learn new skills — this is a given in a profession fighting for its very existence. Every year more workflows move online, more material is added to (and removed from) the web, more file formats and media types are created. As new ways of research, outreach and preservation are invented, staff need to not just ‘keep up’ but actively be on top of new developments in the field. Perhaps even doing the developing themselves!

  • Be able to code in Python/PHP/Ruby/HTML/SQL/etc etc — this is where LIS programs on their own tend to fall down. Countless job adverts note their preference for a candidate who can code, but LIS students from non-STEM backgrounds (of which I am one) are likely to graduate with an awareness of current technology but no concrete coding skills. Web development is an elective at CSU, which I opted not to take on account of I can already write HTML and CSS reasonably well, but students are left to develop more technical skills on their own. I’m thrilled to have recently discovered The Programming Historian, which blends programming skills with cultural heritage corpora to make digital humanities accessible to all. People don’t go to library school to learn to code, but the world is increasingly expecting library students to acquire these skills.

  • Bridge the digital divide — by which I mean digital archivists need to be able not just to immerse themselves in this strange new digital world, but relate it back to archive users and researchers who may not be technologically literate. Self-service information provision will not be the answer for all users; some people will still need the assistance of a professional to find what they need. Sustaining the human face of digital memory institutions is essential if we still want to have jobs in ten years.

While writing this post I came across A Snapshot of a 21st-Century Librarian, a fascinating account of a research librarian’s work in an academic library. Pointedly, she mentioned taking graduate classes even as a tenure-track librarian to keep up with the changes in her field. I can easily see myself taking a similar path — whatever the MIS hasn’t taught me, I’ll need to learn elsewhere. I do, however, feel like I have a lot of catching-up to do. Five-year-old me would have been aghast at the idea of never leaving school, but then again, five-year-old me had no conception of what a digital archivist is, much less the idea that I could one day become one. Being an astronaut would have looked like a pretty safe bet.

Tuesday: how it could revolutionise the Dewey Decimal System

I keep meaning to write this post when it’s not Tuesday. I also keep meaning to revolutionise library classification, but it’s slipped down my to-do list a few notches. Between looking for a new job, organising an overseas trip, writing a conference proposal and studying my last three MIS subjects, I’ve had a fair bit on. Happily, however, I’ve managed to find a spare hour for this most important discussion. Never mind the fact library cataloguers and researchers have spent entire careers on this topic, I’m an Enthusiastic New Professional™ and I can accomplish anything! [citation needed]

The inspiration for this post came from Hugh Rundle’s hilarious @lib_papers Twitter bot. It spits out nonsensical fake conference paper titles which, if you squint hard enough, could almost be real. Fortunately, however, I have the self-awareness to never style myself as an ‘entreprevational full-stack cybrarian’.

Now, to business. Plenty of authors before me have written on how terrible DDC is. It’s an antiquated, anglocentric, angst-inducing mess of a classification system. It assigns whole numbers to arcane topics and relegates vast areas of inquiry to lengthy strings (e.g. the etymology of classical Greek is awarded 482, but climate change, arguably one of the gravest issues of our time, is assigned 363.7387). It demands books on similar subjects be located far away from each other for reasons known only to a nineteenth-century white American man with a misogynist streak and a penchant for spelling reform.

DDC is so awful that growing numbers of libraries (mostly public) are choosing to do away with Dewey altogether. By ‘genrefying’ their collections, librarians and technical services staff are reclaiming their shelf order and reasserting their right to shelve a book where they see fit, not where ~Dewey~ sees fit. I’ve read many a report on the outcomes of genrefication, particularly in fiction collections and in schools, and so far I’ve been very impressed.

My first exposure to genrefication came with a visit to the (then temporary) City of Perth Library as part of a CSU study trip. (I don’t live in Perth, in case you were wondering how I had never visited the city library there.) Like any good mid-degree LIS student angling for a career in technical services, I was suitably horrified by the library’s decision to sort their print collections by genre. On reflection, however, I think the idea outraged me only because it was completely foreign. I was so thoroughly immersed in the Dewey-centric narrative promulgated by library schools everywhere that I had never considered the idea that classification could be done differently.

Certain stripes of librarians take classification really seriously. Perhaps too seriously. And I say this as someone who genuinely enjoys cataloguing. As long as a patron has a reasonable chance of finding a given book on a shelf, armed either with OPAC search results or an ability to read directional signs, and that such a book is located adjacent to other books on similar topics and/or in a reasonably intuitive place, who gives a shit what call number it’s got?

This is not to say that I support eradicating call numbers entirely. I don’t. I believe that we as librarians owe it to the public to come up with a system that doesn’t completely suck.

There is absolutely no need for library users to have to learn such a convoluted and inconsistent system. In Dewey’s day, libraries were typically closed-stack affairs anyway — the only people who had any need to learn the classification system were the library staff, for whom the idea of ‘browsability’ was not an issue. In an age where bookshops are organised by genre and video rental shops (R.I.P.) were similarly classified, why is it anathema for libraries, especially public and school libraries, to arrange their wares in a similar manner?

Dewey is easier for librarians, not for patrons. Dewey means technical services staff don’t have to classify every item from scratch if they don’t want to or can’t. Ostensibly, Dewey also means that any book on a given topic will have roughly the same call number anywhere Dewey is used. Yet I’ve come across numerous examples in the course of my work, in a library which uses Dewey for its modest physical collection, where the same item was given wildly different call numbers depending on the cataloguer. I found one edition of The Best Australian Science Writing, a monograph in annual series, in 500 and another in 800. Learning the implementation of Dewey in one library does not guarantee it will be the same elsewhere.

Alarmingly, I’ve reached almost 800 words and have yet to present any kind of workable alternative to Dewey. I know there’s one out there, though. In the coming weeks and months I intend to devote some of my spare brainpower to the idea, once I’ve finished all the other things I noted above. But the @lib_papers bot has, amusingly, almost come full circle. I look forward to one day genuinely presenting a paper on how Tuesday will help revolutionise DDC. Further thoughts on that will, alas, have to wait for another Tuesday.

Post-factualism

I ought to have known I could never write an apolitical blog. After all, I don’t live and work in a bubble and neither do you. The actions of our leaders and leadership aspirants affect us all, in both professional and personal spheres.

I am not British, though I am of British ancestry (largely from Scotland). I have never been to Britain. Yet the shock decision of a majority of Britons to leave the European Union and the consequential political chaos of Brexit has made headline news around the world. I’ve found myself powerfully interested. Among the mass of economic and political analysis, dissecting what went wrong and what is still to come, there lies an uncomfortable observation.

It wasn’t just that white working-class voters didn’t engage with the Remain camp’s policies. It wasn’t that there was no truth to their claims or those of the Leave camp, but that the truth was now of secondary importance. People weren’t interested in the truth. Either they had no particular desire to learn, to discover, to find out more, or society at large was sending a clear message that it was no longer necessary. This wave of anti-intellectualism convinced people that ‘experts’ could be safely ignored.

Among the rush of pithy Brexit tweets was one, which I have sadly since lost but will now paraphrase, proclaiming that in our age of post-factualism the library is now clearly more important than ever. The level of obliviousness in this tweet stunned me. People are already surrounded by information in multiple formats: print, online, image, audio, video. Incredible amounts of information on almost any conceivable topic is already available via the internet, which itself is more widely accessible than ever. Why would people go to the library, which requires some effort, for something the internet can already provide for much less effort?

Moreover, does the aforementioned tweet author labour under the misapprehension that librarians are curators of all this online knowledge? Do they really think confused voters will approach a librarian looking for voting advice (or indeed advice on any other political topic)? Perhaps this is the case in some libraries, but I’ve yet to come across it—and I’ve worked in libraries with a heavy focus on politics. Most of our users knew what they wanted and were not interested in alternative views.

If libraries really are the saviour of popular ignorance, then we as librarians have a lot of work to do.